Meta Media · on-hold studio

Your callers hear your brand, not silence.

Type in a website. Get a welcome greeting, music on hold and both voicemails — ready for any phone system in minutes.

Book a free demo
Hear your own messages in the demo Works with any phone system No studio, no voice artist fees
Receptionist smiling while answering a call on a headset

Callers hang up on silence

A silent or beeping hold line feels like being forgotten. Music and helpful messages keep callers on the line.

Every call is a sales moment

Use hold time to mention offers, services and opening hours — callers are a captive audience.

Sound like a bigger business

A professional welcome and voicemail builds trust before anyone even answers.

How it works

From website to phone system in minutes, not weeks.

01

Paste a website

We read the business details — name, services, hours, contact info.

02

Scripts & voices

Four scripts written for the ear. Pick from 12 voices and edit every word.

03

Music beds

Choose from the library or compose an original track with AI.

04

Phone-ready files

8 kHz WAV, µ-law, HD and MP3 — levelled and ready to upload.

Seasonal messages
Christmas, bank holidays, closures — one click.
14 languages
Including Welsh, Polish, Spanish and Urdu.
Customer logins
Give each client their own studio to make changes.

Everything your phone line needs

Welcome message

A short, friendly greeting that tells callers they've reached the right place.

Music on hold

Music with helpful messages in between — your services, website and hours.

Voicemail — in hours

For busy moments, so callers know you'll call back soon.

Voicemail — out of hours

Your opening hours and how else to reach you.

No studio costs
Realistic AI voices mean no recording sessions or voice artist fees.
Changes in minutes
Moved offices or new hours? Update the words and press Play — done.
Looked after for you
Our engineers can put your messages straight onto your phone system.
Small business owner on the phone in her shop

What the research says

Industry studies on what callers do while they wait.

70%
of business callers are put on hold
Source: AT&T, via Mitel
60%
of callers left in silence hang up — and about 30% never call back
Source: AT&T, via Mitel
3 min
longer callers stay on the line when given information on hold
Source: North American Telecommunications Association
12%
more requests for products and services mentioned on hold
Source: US West Communications
88%
of callers prefer on-hold messages to silence
Source: MaxiMarketing survey
16%
of callers made a purchase based on an on-hold offer
Source: MaxiMarketing survey
Return on investment calculator

What is silence costing you?

Put in your own numbers — we'll work it out using average figures for small businesses.

100
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Estimate based on the industry figures above: 70% of callers put on hold, 60% of those hang up in silence and 30% of them never call back. We assume good on-hold messages keep a third of those callers. Your results will vary.

Book a free demo
Studio microphone with glowing sound waves and speech bubbles

Simple pricing

For businesses. Prices exclude VAT; VAT added where applicable.

Monthly
£19/month

Rolling monthly. Cancel any time — runs to the end of the paid month.

Annual Save £38
£190/year

12 months paid upfront — about 16.7% less than monthly.

See full pricing details

Hear what your callers could hear

Book a free demo and we'll make a sample from your own website while you listen.

Book a free demo